Webinar - Martin Wiesend Die Kundendienst-Trainer GmbH
Tools for effective teaching & leadership in groups
As the specialist for the company’s machines and installations, the technical trainer, service technician, applications engineer imparts the operators, the customer's maintenance personnel and the company's own technicians with the necessary specialist knowledge in handling of complex technology. Target groups can be machine operators, maintenance personnel of the customer and own technicians. The participants themselves can be multipliers, who in turn should instruct users.
Depending on how effective the training is, this may result in a wide range of consequences: how often the hotline is contacted, the number of warranty claims, the number of good will cases, and the level of customer satisfaction…
|19.07.2021- 21.07.2021||online||1.999,20 €|