Webinar - PROKODA GmbH
| Termin | Ort | Preis* |
|---|---|---|
| 28.08.2025- 29.08.2025 | online | 1.892,10 € |
| 21.10.2025- 22.10.2025 | online | 1.892,10 € |
| 02.12.2025- 03.12.2025 | online | 1.892,10 € |
Communication and self-image:
Perception levels and filters ? Recognising personal communication patterns and traps ? Verbal and non-verbal signals ? Feedback rules ? Self-perception and other´s image of oneself
The conflict issue:
Possible causes in the work processes ? Types of conflict ? Danger of conflict fixation ? Conflict signals as an approach to early conflict res-olution
Resolving conflict:
Leading dificult discussions ? Dealing with ?disturbances ? Developing behavioural alternatives in difficult situations ? Solution-oriented questioning ? Positive intention ? Intervention possibilities in conflict situations
