Webinar - Cegos Integrata GmbH
Overview
This course introduces the functions in IBM SmartCloud Control Desk V7.5 that support the ITIL-based processes for Configuration, Change, and Release Management. In addition, the logical data model and hierarchies used to store and manage Configuration Items are discussed.
Termin | Ort | Preis* |
---|---|---|
01.07.2024- 03.07.2024 | online | 2.856,00 € |
Course Outline
Day 1:
Day 2:
Day 3:
Objective
Prerequisites
You should have:
Audience
This intermediate course is for IBM SmartCloud Control Desk Configuration, Change, and Release management practitioners responsible for administering, managing, or tailoring the solution.