Designing, Implementing und Maintaining Low-Code Agents using Copilot Studio (M365-PILOT)

Module 1: Introduction to Microsoft Copilot & AI Agents

Copilot & Agents Overview

Introduction to Agents and Copilots for Microsoft 365

The Microsoft 365 platform & Copilot for Microsoft 365 Ecosystem

Copilot & Copilot Studio Licensing Options (Full vs PAYG)

What is Agentic AI?

Key Components of an Agent: Knowledge & Tools

Prompt Engineering, Semantic Index & RAG

Tools & Model Context Protocol (MCP)

Microsoft Copilot Extensibility Fundamentals

Choose a Copilot Extensibility Development path

Envisioning Planning & Scenarios

Tools & Environment Configuration\nModule 2: Microsoft Frontier, Copilot Chat & Productivity Agents

Microsoft Frontier Program Overview

Introduction to Copilot Chat

Copilot Tasks

Build Apps with Microsoft 365 Copilot App Builder

Implement Workflow using Copilot Workflow

Memory & Schedules Prompts

Productivity Agents

Copilot Studio Light (Agent Builder) for No-Code Agents

SharePoint Agents\nModule 3: Copilot Studio Basics

Overview Copilot Studio Agents in Copilot Studio

Creating & Configuring Copilot Studio Agents

Mastering Knowledge & Starter Prompts

Topics, Entities and Variables

Conversation Design Best Practices

Collecting Information using Adaptive Cards

Understanding & Using Power Fx

Publish Agents to Channels (Teams, Charts)\nModule 4: Extending Copilot Studio Agents Tools

Prompt Actions & Prompt Library

Using Code Interpreter in Prompts

Integrating Dataverse Tables

Consuming REST Api™s & Enterprise Data

Model Context Protocol (MCP) & WorkIQ

Automating Visual Tasks using Computer Use

Managed Agents: Document Processor

Organizing tools using Component Collections\nModule 5: Advanced Copilot Studio Agents

Autonomous Agents & Triggers

Multi-Agent Orchestration: Focused- & Connected Agents

Implementing Routing Patterns

Use Deep Reasoning models for complex tasks

Agent Flows and deterministic Task Automation

Use AI Builder in Flows

Testing Agents using evaluations

Optimize Agent Flows Savings

Adding Voice Support to Agents

Integrating Pro-Code Agents\nModule 6: Designing & Implementing Business Processes

Defining Scenarios & Envisioning

Mapping Scenarios to Capabilities

Designing Conversation Flows

Human in the Loop

Evaluate Agents & Processes

Analytics And Application Insights

Troubleshooting and Analyzing Conversations\nModule 7: Publishing & Maintaining Copilot Studio Agents

• PowerPlatform Admin Center & Architecture
• Introduction to Power Platform Environments & Solutions
• Publishing and Deploying Copilot Studio Agents
• Using Advanced Channels (Whatsapp, Web, ...)
• Application Lifecycle Management for Copilot Studio Agents
• Exporting & Importing Agents between Environments
• Deployment Pipelines & Source Control integration
• Copilot Studio Compliance & Security
• Introduction to Microsoft Purview
• Preventing Agent Sprawl