Kundenorientierung Schulungen finden - Das passende Seminar in Ihrer Nähe

By leveraging Squid, companies aim to achieve the following:

• Improve Network Performance: Companies want to enhance their network performance by reducing bandwidth usage, optimizing content delivery, and minimizing latency. Squid's caching capabilities help achieve these goals by caching frequently accessed web content and delivering it locally.
• Enhance Security: Squid Proxy Server offers features such as content filtering, access control, and SSL/TLS interception, which help companies enforce security policies, protect against malicious content, and prevent unauthorized access to websites. The goal is to create a safer browsing environment for employees and protect sensitive data.
• Optimize Bandwidth Usage: Squid reduces the need for repeated requests to the internet by caching web content. This leads to significant bandwidth savings, reducing costs associated with internet service providers and improving overall network efficiency.
• Improve User Experience: By caching web content locally, Squid improves response times, resulting in faster access to web resources for employees. This enhances productivity and improves the user experience within the company.

By leveraging Squid, companies aim to achieve the following:

• Improve Network Performance: Companies want to enhance their network performance by reducing bandwidth usage, optimizing content delivery, and minimizing latency. Squid's caching capabilities help achieve these goals by caching frequently accessed web content and delivering it locally.
• Enhance Security: Squid Proxy Server offers features such as content filtering, access control, and SSL/TLS interception, which help companies enforce security policies, protect against malicious content, and prevent unauthorized access to websites. The goal is to create a safer browsing environment for employees and protect sensitive data.
• Optimize Bandwidth Usage: Squid reduces the need for repeated requests to the internet by caching web content. This leads to significant bandwidth savings, reducing costs associated with internet service providers and improving overall network efficiency.
• Improve User Experience: By caching web content locally, Squid improves response times, resulting in faster access to web resources for employees. This enhances productivity and improves the user experience within the company.

This five-day, extended hour course takes you from introductory to advanced VMware vSphere® 8 management skills. Building on the installation and configuration content from our best-selling course, you will also develop advanced skills needed to manage and maintain a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you will install, configure, and manage vSphere 7. You will explore the features that build a foundation for a truly scalable infrastructure and discuss when and where these features have the greatest effect. This course prepares you to administer a vSphere infrastructure for an organization of any size using vSphere 8, which includes VMware ESXi™ 8 and VMware vCenter Server® 8.

Gewaltfreie Kommunikation im Service

Die Gewaltfreie Kommunikation können Sie auch als Web Based Training buchen, mit einer Kombination aus E-Learning und Webinaren. Im vorgeschalteten E-Learning Modul werden die Teilnehmenden einige der Grundlagen, die zur wertschätzenden (und damit gewaltfreien) Kommunikation im Service wichtig sind, kennenlernen. In den folgenden Webinaren werden die Teilnehmenden die Anwendung anhand konkreter Beispiele gemeinsam mit dem Trainer üben und so mehr Sicherheit in der täglichen Kommunikation gewinnen.

Die Webinare werden von einem erfahrenen Trainer und Projektleiter moderiert und Gehirn-gerecht aufbereitet.

• 1x E-Learning – Online Element (40 Seiten PDF) für das Selbststudium (Grundlagen der Gewaltfreien und Wertschätzenden Kommunikation )
• 1x Online Quiz – Selbstcheck mit Multiple-Choice Fragen (10 Fragen)
• 4x Webinare zur „Wertschätzenden Kommunikation im Service“ in der Gruppe (moderierte Online Webinare), je 90 Minuten
• 4x Fotoprotokolle zu den Webinarsessions

Technische Kompetenz und Erfahrung in der Kommunikation im Servicedesk sind durchaus vorhanden, Telefonseminare haben Sie schon mehrfach besucht. Trotzdem erleben Sie immer wieder herausfordernde Situationen im Service. Sei es, weil die Umstände sowie die Stimmung des Kunden, sagen wir „energiegeladen“ ist, oder weil Sie selbst unter enormem Druck stehen. Mit diesem Training werden Sie souverän im Umgang mit kritischen Situationen und verbalen Angriffen.