Seminare aus der Rubrik Qualität & Service

Overview

This course gives administrators training on IBM Integration Bus system administration. It is also relevant for IBM Integration Bus developers who also work in an administrative capacity. In this course, you learn how to administer IBM Integration Bus on distributed operating systems, such as Windows and UNIX, by using the IBM Integration Bus administrative interfaces. These interfaces include the IBM Integration web user interface and the IBM Integration Bus commands. The course begins with an overview of IBM Integration Bus. Subsequent topics include initial product installation and maintenance, environment configuration, and basic administrative tasks such as backing up and recovering the environment. You learn about product requirements, securing access to IBM Integration Bus resources and message flows, problem determination and resolution, and performance monitoring and tuning. You also learn techniques for extending the capabilities of IBM Integration Bus. The course also covers the publish/subscribe model and reviews the Java Message Service (JMS) transport protocol and web services. In the course lab exercises, you gain hands-on experience with IBM Integration Bus administrative tasks such as managing IBM Integration Bus runtime components, monitoring message flow applications, and configuring security.

Overview

The overall intention of watsonx Assistant is to enable the user to interact from anywhere and to engage with any company data.

This course enables the student to create watsonx Assistant instances that resolve multiple user tasks through the access of channels like webchat, telephone and third-party customer service applications like GENESYS and custom extensions that hold proprietary real time data, as well as, provide generative AI interactions.

A persona and its personality are important chrematistics of the users' interaction. Emotions, tone, language can call impact a user' s experience and thus the company' s image.

Actions contain steps which begin with conditions that evaluate user, session, and extension variables and decide whether specific steps should run or not run. 

Primary actions can orchestrate a complex system of tasks by sending users to subactions and their requests to different custom extensions.  Journeys provide the user with assistance to complete complex tasks already available in a web site using the techniques of Show, Tell, and Do. The user can switch between chat and web site functionality and back to chat using a number of different tools like images, text, video, and interactive iFrames.

watsonx Assistant includes the preview function which provides a number of debugging tools which allow the practitioner to find the value of ...

Dieses Seminar zeigt auf, wie eine präventive und autonome Wartungsstrategie als ein nachhaltiges Instrument der Unternehmensentwicklung im Lean-Umfeld funktioniert. Sie erarbeiten effektive Strategien, um Ihre Instandhaltung präventiv auszugestalten. Daneben lernen Sie mit SMED Rüstprozesse systematisch zu analysieren, Schwachstellen zu erkennen und unnötige Arbeiten zielgerichtet zu identifizieren.

Overview

This course is also available as self-paced virtual (e-learning) course IBM Content Navigator Administration V3.0.6(ZF270G). This option does not require any travel.

This course provides technical professionals with the skills that are needed to configure, customize, and administer the IBM Content Navigator web client for IBM FileNet Content Manager. 

The course begins with an introduction to IBM Content Navigator. You learn how to view, add, modify, and search for content in the web client. You learn how to connect to repositories, create new desktops, define cross-repository searches, create teamspace, configure IBM Content Navigator Sync services and Edit services client, define role-based redactions, and build entry templates. You also configure external share to securely share documents with users outside of your organization. You learn how to customize the desktop appearance, modify menus, icons, and labels, create a viewer map, and register a plug-in.

IBM Content Navigator can be used to manage content from different types of repositories such as IBM FileNet Content Manager, IBM Content Manager, IBM Content Manager OnDemand, CMIS, and Box. This course focuses on IBM FileNet Content Manager.

Through instructor-led presentations and hands-on lab exercises, you learn about the core features of IBM Content Navigator.

The lab environment for this course uses...

Die Anwendung von Ingenieurmethoden ist in der täglichen Praxis des Brandschutzplaners zunehmend wichtiger geworden. Mit dem Teil 1 der Normenreihe DIN 18009 „Brandschutzingenieurwesen - Grundsätze und Regeln für die Anwendung“ wird nun die Nachweisführung unterstützt. Konkret heißt das: Für die leistungsbezogene Nachweisführung mit Berechnungen wurden Grundlagen zur Bewertung von Brandgefahren und zur Beurteilung und Bemessung von Maßnahmen des Brandschutzes zur Erfüllung vorgegebener Schutzziele festgelegt. Die DIN 18009 ermöglicht damit sowohl den Planern als auch den Bauaufsichtsbehörden, einem geregelten und systematischen Ansatz zu folgen.

Wie eine plausible und prüfbar dokumentierte Nachweisführung nach DIN 18009-1 erstellt wird, ist Gegenstand des Seminars. Ausgehend von den prinzipiellen Möglichkeiten und dem mit der Norm gesetzten Rahmen wird aufgezeigt, wie die jeweiligen Schutzziele individuell zu bestimmen und die Akzeptanzkriterien für den jeweiligen Einzelfall festzulegen sind. Dabei kommt der Auswahl relevanter Szenarien, der Bestimmung der für den jeweiligen Einzelfall geeigneten Ingenieurmethoden und der Festlegung ausreichender Akzeptanzkriterien eine besondere Bedeutung zu.